Privacy Policy

Introduction

Last Updated: July 20, 2024

Policewala ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We collect the following specific types of information when you use our application:

1. Device Identifiers

These identifiers are automatically collected when you access our application.

2. Usage Data

Usage data is collected and analyzed in aggregate form to improve our services.

3. Local Storage Data

This data is stored locally on your device using browser localStorage or sessionStorage and is not transmitted to our servers.

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To improve our website and user experience
• To personalize user experience
• To understand how our users as a group use the services and resources provided on our site
• To maintain and improve the functionality and security of our application
• To analyze usage patterns and improve our services
• To process and complete transactions

Limitation of Use

We strictly limit the use of your data to the purposes disclosed in this Privacy Policy. We do not use your data for purposes other than those specified here without obtaining your prior consent. We do not collect personal information, and any anonymous data will never be sold to third parties or used for marketing purposes without your explicit permission.

Data Sharing and Disclosure

We do not sell, trade, or rent any user data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our application, provide services on our behalf, perform application-related services, or assist us in analyzing how our application is used. These third parties may have access to non-personal usage data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Current Third-Party Services Used:

• Web hosting services: To host our website and application
• Analytics services: To analyze application usage patterns (we use anonymized data for this purpose)
• Content delivery networks (CDNs): To deliver content efficiently

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Third-Party SDKs

Our application integrates several third-party Software Development Kits (SDKs) to provide specific functionalities. We carefully select these SDKs and regularly review their privacy practices. Below is a comprehensive list of the SDKs we use, what data they access, and links to their respective privacy policies:

SDK Monitoring and Updates

We regularly monitor these SDKs for:

• Security updates and patches
• Changes to their privacy policies
• Data collection practices

If we make changes to the SDKs we use or if there are significant changes to their data practices, we will update this Privacy Policy accordingly.

As required by Google Play policies, we take responsibility for all SDKs and third-party code integrated into our application. We ensure that all third-party components comply with our privacy commitments and applicable data protection laws.

App Permissions Explanation

Our application requires certain permissions to function properly. We only request permissions that are necessary for providing our services. Below is a detailed explanation of each permission we request and why it is needed:

Permission Management

You can review and manage permissions granted to our app at any time:

1. Open your device's Settings app
2. Go to Apps or Application Manager
3. Select our application
4. Tap Permissions to view and modify the permissions

Please note that revoking certain permissions may limit the functionality of the app. If you have any questions about why a specific permission is needed, please contact us at kravindra191@gmail.com.

Data Retention

We retain different types of data for varying periods, depending on the purpose of processing:

General Data Retention Periods

• Usage Data: Retained in an aggregated, anonymized form for up to 36 months for analytical purposes
• Device Identifiers: Retained for the duration of your session plus an additional 6 months for security and optimization purposes
• Transaction Records: Retained for up to 7 years as required by applicable tax and accounting regulations
• Error Logs: Retained for up to 90 days to diagnose and fix technical issues

Special Retention Circumstances

In certain situations, we may retain data for longer periods:

• Legal Compliance: To comply with applicable legal obligations
• Dispute Resolution: To address disputes, enforce our agreements, and protect our legal rights
• Service Improvement: De-identified and aggregated data may be retained indefinitely for service improvement purposes

Protection of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Security Measures We Implement:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls for any stored data
• Regular backups to prevent data loss

Cookies and Tracking Technologies

Our website may use "cookies" to enhance the user experience. A cookie is a small piece of data stored on your computer by your web browser while you are viewing a website. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functionality of the website
• Preference Cookies: Allow the website to remember choices you make and provide enhanced features
• Analytics Cookies: Help us understand how visitors interact with our website

You can control and manage cookies in various ways. You can delete cookies that are already on your computer and you can set your browser to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

Third-Party Websites

Users may find content on our site that links to the sites and services of our partners or other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

When you click on links to other websites, we encourage you to read their privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our application is not intended for use by children under the age of 13 (or the applicable age in your jurisdiction). We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and equivalent regulations worldwide.

COPPA Compliance

We do not knowingly collect personally identifiable information from children under 13. Our application is designed for law enforcement professionals and adults interested in legal information. The content, features, and data collection practices are all designed for an adult audience.

Process for Deletion of Children's Data

If we discover or are notified that we have collected personal information from a child under 13 years of age, we will take the following steps:

1. Immediately cease processing that data
2. Isolate and flag the affected data within our systems
3. Permanently delete all such information from our servers within 48 hours
4. Document the incident and deletion process
5. Review and strengthen our age screening mechanisms to prevent future occurrences

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at kravindra191@gmail.com with the subject line "URGENT: COPPA Data Deletion Request." We will promptly investigate and delete any such data if confirmed.

No Behavioral Advertising Targeting Children

We affirm that:

• We do not engage in behavioral advertising targeted at children under any circumstances
• We do not use, share, or sell data collected from children for advertising purposes
• Our third-party service providers are contractually prohibited from using any data for targeting advertisements to children
• No data collection occurs for the purpose of serving behaviorally targeted advertising to any users, including children
• Our app does not contain any features designed to encourage children to provide personal information

We take children's privacy very seriously and continuously review our practices to ensure compliance with all applicable laws and regulations regarding children's privacy.

Your Rights

Depending on your location, you may have rights relating to your personal information, including:

• Right to Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.

Data Deletion Mechanisms

You have the right to request deletion of your usage data. We provide multiple methods to facilitate this process:

In-App Deletion

Our application provides direct in-app mechanisms to delete your data:

• Navigate to the "Settings" section of the app
• Select "Privacy & Data"
• Choose "Manage My Data"
• Select "Delete My Data" option
• Confirm your choice when prompted

Upon confirmation, all your usage data stored within the app will be permanently deleted within 48 hours.

Timeframe for Completion

Data deletion requests are typically processed as follows:

• In-app deletion requests: Within 48 hours
• Cached data on third-party servers: Up to 30 days for complete removal from all systems

Limitations on Data Deletion

While we strive to honor all legitimate deletion requests, please note the following limitations:

• Aggregate Data: Anonymous, aggregated data used for analytics cannot be deleted as it no longer contains personally identifiable information
• Legal Requirements: We may retain certain information if required by law or for legitimate business purposes, such as records of transactions or communications for legal compliance
• Residual Copies: Information may persist in backup systems for a limited time but will not be used for any purpose
• Third-Party Data: Information you have shared with other users or third parties through the app may remain visible even after your account data is deleted

If you have questions about our data deletion process or need assistance, please contact us using the information in the "Contact Us" section.

Security Incident Response

We take the security of your data seriously and implement appropriate measures to protect it. However, despite our best efforts, no digital environment is completely secure. In the unlikely event of a security breach affecting your data, we have implemented the following incident response protocol:

Breach Detection and Containment

We maintain systems to detect potential security incidents and, upon discovery of a breach, will:

• Immediately investigate the nature and extent of the breach
• Take steps to contain the breach and minimize potential harm
• Secure all affected systems and data
• Document the incident details, including types of data potentially compromised

Notification Process

In the event of a confirmed breach involving your data, we will:

• Notify affected users via email within 72 hours of breach confirmation
• Provide clear information about what data may have been compromised
• Offer specific guidance on steps you can take to protect yourself
• Where legally required, notify relevant data protection authorities

Remediation and Prevention

Following any security incident, we commit to:

• Conduct a thorough post-incident analysis to determine the cause
• Implement necessary security improvements to prevent similar incidents
• Update our security protocols based on lessons learned
• Provide transparent updates to affected users about remediation efforts

We regularly test and update our security measures to enhance the protection of user data and reduce the risk of future incidents. Our security practices include data encryption, access controls, regular security assessments, and staff training on security protocols.

Accessibility Statement

We are committed to ensuring our application is accessible to all users, including those with disabilities. We strive to follow best practices and standards for accessibility to provide an inclusive experience for everyone.

Our Accessibility Approach

We work to incorporate the following accessibility principles into our application:

• Compatibility with screen readers and other assistive technologies
• Support for keyboard navigation
• Text resizing and responsive design that adapts to different devices and user preferences
• Sufficient color contrast for readability
• Clear and consistent navigation
• Descriptive labels for interactive elements

Continuous Improvement

We are constantly working to improve the accessibility of our application by:

• Regularly testing with various assistive technologies
• Staying informed about evolving accessibility standards and best practices
• Implementing user feedback related to accessibility challenges
• Training our development team on accessibility principles

Feedback on Accessibility

We welcome your feedback on the accessibility of our application. If you encounter any barriers or have suggestions for improvement, please contact us at kravindra191@gmail.com with the subject line "Accessibility Feedback." Your input helps us make our application more accessible for everyone.

For users requiring specific accommodations or assistance with our application, please don't hesitate to reach out using the contact information above, and we will do our best to provide support.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, would like to exercise your rights regarding your data, or request information about our data practices, please contact us at:

We will respond to your inquiry as soon as possible, typically within 5-7 business days.